Privacy Policy
Last updated: December 31, 2024
1. Introduction
At Ingredia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cosmetic ingredient analysis platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (encrypted)
- Profile Data: Skin type, skin concerns, age range, pregnancy status
- Usage Data: Products you scan, routines you create, check-in responses
- Payment Information: Processed securely by Stripe (we don't store card details)
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device type
- Usage Analytics: Pages visited, features used, time spent
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use your information to:
- Provide and personalize our ingredient analysis services
- Generate skincare routine recommendations based on your profile
- Track your skincare progress and provide insights
- Send you important updates about your account
- Improve our services and develop new features
- Respond to your inquiries and provide support
- Process payments for premium subscriptions
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Hosting (Vercel), database (Neon), payments (Stripe), email (Resend)
- Analytics: Aggregated, anonymized data to improve our services
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate security measures to protect your information:
- Passwords are hashed using bcrypt encryption
- All data transmitted over HTTPS/TLS encryption
- Database access restricted and encrypted
- Regular security audits and updates
- Session timeout after periods of inactivity
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@ingredia.app or use the settings in your account.
7. Cookies
We use essential cookies for:
- Authentication and session management
- Language preferences
- Security features
We do not use tracking cookies for advertising purposes.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted within 30 days
- Anonymized analytics data may be retained
- Legal/financial records retained as required by law
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.
10. International Users
If you are accessing our Service from the European Union or other regions with data protection laws, please note that your information may be transferred to and processed in countries with different privacy laws. By using our Service, you consent to such transfers.
For EU users, we process data under the following legal bases:
- Contract performance (providing our services)
- Legitimate interests (improving our services)
- Consent (marketing communications)
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices:
Email: privacy@ingredia.app